Critical Thinking | LABS
Ask Questions & Collaborate
3 Topics
|
1 Quiz
What/Who/Where/When/How/Why
Cognitive Bias and Assumptions
Employ Holistic Empathy
Reflective Learning
Sense-Making (Analyze)
5 Topics
Organize Your Findings – FACTS vs. Assumptions and Biases
Tools to help map out and define insights
Service Blueprint (Process Map that includes human factors)
Customer Journey Map
Stakeholder Map
Ideate with Inputs
3 Topics
Co-Create
Test & Prototype
Ideating and Prototyping Methods
Communicate Often and Well
2 Topics
Iterative process
Keeping user groups informed based on stakeholder map
Evaluate and Reflection
1 Topic
Review decision options and decision made. What can be improved in my critical thinking and doing process?
Previous Topic
Service Blueprint (Process Map that includes human factors)
Critical Thinking | LABS
Sense-Making (Analyze)
Service Blueprint (Process Map that includes human factors)
Previous Topic
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