8C's of Effective Business Communication
Effective business communication requires a tremendous amount of consideration for the audience. Utilizing the 8 C’s of business communication in any writing situation will help you to be more effective.
- Consideration – Give careful thought and attention to your audience in order to build goodwill. Determine and be clear on who your stakeholders are. (Refer to your 5P/5UG + Stakeholder Mapping)
- Clear – Ensure that the information is presented clearly.
- Concise – Be concise. Do not lose the message by being ‘long-winded’.
- Correct – Be accurate, avoid giving misleading information. Stick to facts and observations and stay away from biased thoughts/feelings.
- Complete – Give all the information, not just part of it.
- Courteous – Be polite and non-threatening. Avoid making assumptions and pass judgement which will cause conflict.
- Constructive – Be positive, avoid being critical and negative
- Confidence – Demonstrate professionalism, competence, and clear thinking. When you write with confidence, your audience will have confidence in you.
-
Kai Chu | Creatific Culture Labs
- May 15, 2022
Facilitated Seminars Available
If you'd like to have this topic as a seminar delivered to you and your team(s) with facilitated learning and doing, let's chat! We tailor offerings to the needs of your organization or groups/teams.
live online
Leadership Intelligence
Innovation Intelligence
Wellbeing Intelligence
